Frequently Asked Questions
Everything you need to know about your TTCombat order
How long does shipping usually take?
Orders are typically dispatched within 1-3 business days. Domestic shipping usually arrives within 3-5 days, while international shipping can take 7-21 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for unused and unopened products in their original packaging. Please contact our support team to initiate a return authorization.
Do you ship internationally?
Yes, we ship our tabletop miniatures and scenery worldwide. Shipping costs and delivery times are calculated at checkout based on your location.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
What should I do if my order arrives damaged?
If your items are damaged during transit, please email our customer service team with your order number and photos of the damage so we can arrange a replacement or refund.
Can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.